Terms of service

Working draft. Final terms will be reviewed by counsel before V1 general availability. Material changes will be flagged in a release note. By using NitroxBrain today you accept the spirit described below; you will be asked to re-accept the formal version at GA.

Last updated: June 2026

1. The service

NitroxBrain (“Brain”) is a chat-based AI assistant operated by NitroxConsulting (“we”, “us”). It connects to third-party services you authorise (Gmail, Google Drive, Slack, etc.) to read your data, draft replies, and keep memory of your conversations. The website at nitroxbrain.com is the public surface for the service.

2. Who can subscribe

Any individual or organisation with a valid email address and a payment method accepted by Stripe. We reserve the right to refuse a subscription where Brain would be a poor fit (e.g. industries we do not yet support, jurisdictions outside the EU until we expand).

3. Price and billing

  • Plan: €99 / user / month, ex VAT.
  • Currency: Euros. VAT applied per EU rules; non-EU customers exempt.
  • Billing: monthly, in advance, via Stripe. Invoices issued automatically.
  • Cancellation: from your Stripe customer portal, at any time. Billing stops at the end of the current cycle; no partial refunds.
  • Price changes: 30 days written notice before any price change. You can cancel before the new price takes effect.

4. Your responsibilities

  • Keep your account credentials safe.
  • Only connect Brain to services you are authorised to use.
  • Do not use Brain to commit illegal acts, harass others, or attempt to extract data from third parties you have no right to access.
  • Pay your subscription on time. We will suspend service after 14 days of failed payment, terminate after 30.

5. Our responsibilities

  • Operate the service as described on nitroxbrain.com.
  • Protect your data per our Privacy Policy and Security page.
  • Notify you of incidents and material changes.
  • Provide email support — 2 business days response on the default plan.

6. Service availability

We aim for 99% monthly availability but do not formally guarantee uptime in V1. If Brain is materially unavailable for more than 5 consecutive days, you can cancel with a pro-rata refund for the affected month — write to us via /contact.

7. Your data

You own the data you put into Brain. We hold it only to provide the service. See Privacy for the full data lifecycle. On cancellation, we delete your data within 30 days.

8. Liability

To the extent permitted by French law, our liability is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for indirect damages (lost profits, lost data due to your own actions, etc.). Nothing in these terms limits our liability for gross negligence, wilful misconduct, or death / personal injury caused by our negligence.

9. Governing law

These terms are governed by French law. Disputes are subject to the exclusive jurisdiction of the courts of Paris, France. Where mandatory consumer-protection law applies, your local jurisdiction may also be competent.

10. Changes

We may update these terms; material changes are flagged in a release note and emailed to active subscribers. The current version is at nitroxbrain.com/terms. Past versions are in our public Git history.

11. Contact

NitroxConsulting — French company, SIRET on request.